Christmas at Walmer Castle 2023 has now finished. Click Below to see our 2024 trails.
Festivall are proud to present opportunities at Christmas at Walmer Castle 2023!
About The Event
Winter Light Trail
Christmas at Walmer Castle takes place at Deal, Kent on 1st Dec - 1st Jan.
Roles Available
Trail Stewards and Front of House Assistants
Role Descriptions
Front of House Assistants:
Ensure customers have their tickets ready for scanning on entry.
Scan customers tickets for entry into the event.
Assist customers with any ticket-related queries and problem solve where possible. Escalate issues to the Ticketing Supervisor.
Must have a pleasant demeanor, and festive spirit!
Trail Stewards:
In the case of any lost property, lost children, and/or vulnerable adults, staff will report these to the Duty Manager on call, and escort them to the designated meeting point.
Monitor visitors and report any public disorder to the Supervisor. Stewards must monitor and deter visitors from vandalism of any temporary or permanent structures, or inappropriate behaviour that falls out of the scope of the event, with a view to reporting to the Security contractor on site. The Supervisor must report any incident to the Event or Duty Manager on call.
In the case of public disorder, or any disruptive incident, Stewards must first attempt to diffuse any situation in a calm and collected manner and report the incident to the Security contractor onsite.
In the event of an accident or any other hold up on the trail, assist in crowd management
Please note: Due to the length of the show, you will be required to work a minimum of 15 shifts. Priority will be given to those who can work 20+ shifts throughout the run.
All staff will be required to work at least one of the following: Christmas Eve, Boxing Day, NYE or NY Day*
*You will be compensated for these show dates at 1.5X standard rate of pay (£18.49 per hr).
Due to our welfare policies, staff are unable to work more than 6 consecutive days and must be 18+.
You must be 18 or above to work at this event, please do not apply if you are under 18.
Please note: Your role will be specified on-site.
Hourly Pay
£12.33 (£11 + £1.33 holiday pay)
Working Hours
You are guaranteed to be paid for a minimum of five hours per shift. You will get a 15-minute unpaid break per shift, any break time over this will be paid.
Travel
Festivall do not provide transportation. Staff are responsible for making their own way to and from events.
How to Apply
To apply, log in or create your Festivall account. Download the Festivapp from the App Store or the Google Play Store.